Returns & Exchanges Policy
Understanding Why This Policy Does Not Apply to Performance Nutrition
This is an informational platform. We accept no payments and sell no products. Therefore, standard return and exchange policies do not apply.
Important Notice
Performance Nutrition operates as an informational and editorial platform dedicated to providing nutritional guidance and wellness content for men over 40 in the United Kingdom. We do not sell physical products, digital products, or any paid services.
Because there are no commercial transactions on this website, the standard returns and exchanges policy that applies to retail stores and online merchants does not apply to Performance Nutrition.
All content on this website, including articles, guides, meal plans, and nutritional information, is provided free of charge. There is nothing to return, exchange, or refund because no purchase has taken place.
This page exists to be transparent about our business model and to clarify consumer protection laws that relate specifically to paid transactions.
Why We Have No Returns Policy
We Are Informational, Not Commercial
Performance Nutrition is an editorial platform, not an online store. We publish content about nutrition, health, and wellness — we do not conduct financial transactions or sell merchandise.
Consumer Law Applies to Purchases
UK consumer protection laws regarding returns, refunds, and exchanges apply specifically to goods or services purchased in a buyer-seller relationship. Since we have no buyer-seller relationship, these laws do not apply here.
No Transaction = No Refund
A refund is a return of money paid for goods or services. Since you have not paid anything to access our content, there is no refund to process.
Permanent Free Access
All content on Performance Nutrition remains free and accessible 24/7. You can visit, read, and use any article or guide without cost or commitment.
How We Differ from Online Retail Stores
Traditional Online Store
- ✓ Sells physical or digital products — customers pay and receive goods
- ✓ 14-day return period — UK law (Consumer Contracts Regulations)
- ✓ Exchange or refund options — for defective goods
- ✓ Money-back guarantee — within specified timeframe
- ✓ Buyer-seller relationship — creates legal obligations
Performance Nutrition
- ✕ Publishes free informational content — no products for sale
- ✕ No return period needed — nothing to return
- ✕ No exchange option — content is not a product
- ✕ No money-back guarantee — no money has been paid
- ✕ No buyer-seller relationship — you freely access editorial content
What If You Have Questions About Our Content?
While we do not process returns or exchanges, we do welcome feedback and editorial inquiries. Here is what you can do:
Submit Editorial Feedback
Found an inaccuracy or have a question about an article? Email our editorial team at [email protected] with details about the content in question.
We review all feedback within 5–7 business days and will respond to clarify, correct, or provide additional context as needed.
Use Our Contact Form
Have a question about our content or need clarification on a nutrition topic? Visit our contact page to send a message directly to our team.
We aim to respond to all inquiries promptly. Your feedback helps us improve the quality and accuracy of our editorial content.
Stop Using the Content
If you do not find our content useful or accurate, you may simply stop using it. Close the page and seek alternative nutrition resources that better suit your needs.
There is no commitment, subscription, or obligation to use Performance Nutrition. Access is entirely voluntary and free.
Request New Topics
Interested in learning about a specific nutrition topic? Tell us what you would like to read about. We use reader suggestions to guide our editorial planning.
While we cannot guarantee coverage of every request, your input shapes the direction of our content. Contact us with your ideas.
No refund process needed — since there were no payments in the first place, there is nothing to refund. If you have a genuine concern about content accuracy or relevance, please contact us directly for editorial review.
Important Disclaimer
Performance Nutrition is an informational editorial platform. We do not sell products, provide medical consultation, or conduct business transactions. All content is provided for educational purposes only and does not replace professional medical or nutritional advice.
We do not accept payments, orders, or subscriptions. Therefore, standard consumer protection laws regarding returns, refunds, and exchanges do not apply to this website.
For clarification on our editorial policies, privacy practices, or content questions, please refer to our Privacy Policy, Terms of Service, or Disclaimer.
Need Further Clarification?
Have a question about this policy or our editorial content? Our team is here to help.
Contact UsFrequently Asked Questions
No. Performance Nutrition is an informational platform only. We do not sell products, merchandise, or services. All content is provided free for educational purposes.
No refund is possible because there is no purchase. All content on Performance Nutrition is permanently free. You do not pay to access articles, guides, or meal plans.
Please contact our editorial team at [email protected] and provide details about the inaccuracy. We review all feedback and will respond within 5–7 business days with a correction or clarification.
Consumer protection laws regarding returns and refunds apply to commercial transactions (buyer-seller relationships). Since Performance Nutrition conducts no transactions, these laws do not create a return or refund obligation. However, we remain committed to providing accurate, reliable content and welcome all editorial feedback.
All content on Performance Nutrition is protected by copyright. You may read and use articles for personal, non-commercial purposes. Reproduction, distribution, or commercial use of our content requires written permission. Please refer to our Terms of Service for complete usage guidelines.